Social Media Services
Fuseware leverages online consumer data and makes sense of it for your brand by creating & delivering tailor made reports. Here is what we offer.
Brand Audit
A full social media brand audit is conducted, analysing consumer and corporate behaviour and influence in social networks.
- List of all brand presences, both consumer generated and brand generated, ordered by influence and interaction
- Analysis of conversations about brand, into topics, sentiment, demographics and top social channels
- Influencer identification and analysis, broken down according to industry and types of influence
- Identify how the brand is being discussed across all social media channels
- Evaluate brand related conversations on individual social media channels
- Uncover differences in how channels are used to discuss the brand
- Identify brand content that resonates most with audience
Influencer Report
- Identification of key brand influencers, by social media channel
- Identification of relevant industry influencers, by social media channel
- Individual profiles and demographics are made available, where possible
- Included in the report are notable Twitter presences, blogs, and their associated Facebook and Google profiles
Conversation Monitoring
- Analysis of conversations relating to the brand, its products and key personnel
- Sentiment analysis across a range of emotions
- Key insights into topics of conversation
- Top shared content within conversations
- Key influencers within conversations
- Monitoring over a time range for tracking events, marketing campaigns and product launches
- Identify existing social media audience segments or discover new segments
- Up to 10 brand related keywords
- Normally used to monitor a brand and its key products continuously, with a monthly report as the deliverable




