Comparing South African Mobile Networks on Twitter

Mar 5

The top three mobile networks in South Africa have always been the topic of much contentious debate. Fuseware has put our systems to work on seeing which one of the big 3 come out on top in online conversations. We pitched Vodacom, Cell C and MTN against each other, and compared them on Twitter. The results are interesting to say the least:

Conversation Trends





Tweet Word Clouds

Vodacom

Cell C

MTN

Vodacom has, by far, the most number of online conversations. MTN comes in second place, with Cell C trailing close behind. Despite Cell C’s best efforts, they are still the underdog when it comes to the share of online voice. Vodacom’s lead stems from the fact that they are sponsoring certain rugby events, as well as holding quizzes which people love to talk about.

Top Tweeter Occupations

Vodacom
Cell C
MTN

It is evident from this table of occupations that Vodacom attracts the younger student crowd, as well as the more creative crowd – in the form of designers and photographers. Cell C tends to attract the more technical crowd, hence the presence of the larger engineer tag. Interestingly, MTN has a following of entrepreneurs in the online space on Twitter.

Top Hashtags

Vodacom
Cell C
MTN
Hashtag Count
#vodaquiz 82
#Vodacom 45
#SouthAfrica 43
#vodacom 24
#SuperVodacom 20
#WIN 9
#fail 9
#competition 9
#design 6
#Vodaquiz 5
Hashtag Count
#CellC 3
#FreeAirtime 2
#1stCome1stServe 2
#mytools 1
#soangry 1
#sonotimpressed 1
#Vodacom 1
#brandfail 1
#disgruntled 1
#fact 1
Hashtag Count
#MTN 32
#4 16
#IvoryCoast 15
#genocide 8
#Gbagbo 7
#civ2010 6
#FamousMzansiQuotes 4
#5 4
#fail 4
#Vodacom 3

Most Influential Recent Tweets

Vodacom

From Followers Tweet Date
Anele 20842 @sboshmafu @Vodacom111 Nice one Vodacom ! 13:15, 03 Mar 2011
MphoMaboi 13690 Narce. Spurs then Barcelona vs Africa 11. LOVE RT @Soccer_Laduma: Spurs To Play In Vodacom Challenge http://mzan.si/iitC 11:14, 01 Mar 2011
Springleap 12874 THANK YOU to everyone who came by our stand at Design Indaba on the weekend! Was great meeting & chatting to some… http://fb.me/AKRdTWZz 09:38, 28 Feb 2011
khayadlanga 11825 Has anyone else been having problem with Vodacom this evening? 22:41, 02 Mar 2011
TeeDeluxe 10047 Vodacom are hosting a rad design competition to tap into @Springleap +27000 creative community. Contact us http://bit.ly/ihB5ZG 09:55, 03 Mar 2011
clairemawisa 9503 What a wonderful day! Thank you everyone! — Vodacom Color Mentor Session: Claire Mawisa http://t.co/bxZgfYc via @youtube 16:41, 02 Mar 2011
bokrugby 9120 The Sharks can equal the Vodacom Bulls’ South African record of Vodacom Super Rugby victories over Australian… http://fb.me/DGqbj8nJ 12:25, 02 Mar 2011
SuperSportRugby 6231 Another round of Super Rugby and Vodacom Cup finished. Will be posting some of the match reports here shortly, in case you missed it. 07:45, 27 Feb 2011
simondingle 6038 Anyone else?

“@Harkison: @simondingle Hey do you know if Vodacom is having data issues? Things not quite connecting great with me”

22:27, 27 Feb 2011
SowetanLIVE 5927 Tottenham Hotspur is coming back to SA to feature in Vodacom Challenge http://bit.ly/hxlrOx 11:44, 01 Mar 2011

Cell C

From Followers Tweet Date
ViperChill 5494 @PICDIT In England I pay $20 for unlimited, 8mb line ;) . I’m using Cell C (in South Africa) 22:08, 01 Mar 2011
gussilber 4312 @tesssulaman Unfortunately, you can’t use Cell C data with an iPad. At the moment, the 8ta bundles are the cheapest on the market. 07:02, 03 Mar 2011
CellC 3149 @ImprovedMagzter hi there how can we assist you. Cell C ^TM 11:37, 28 Feb 2011
mybroadband 3135 Cell C secures more 3G spectrum: ICASA approves Cell C’s application for additional bandwidth in the 2100MHz ban… http://bit.ly/f67mbv 10:12, 02 Mar 2011
republicSA 3083 http://bit.ly/techsa Cell C stock shortages isolated: Franchises without stock of Cell C’s promotional data offers http://bit.ly/eCxAr4 11:04, 03 Mar 2011
mcleodd 2991 LOL! RT @ceciliavdm: We’ve got it! A solution for transporting gazillions of SKA data! Each dish gets a Cell C dongle! 16:04, 01 Mar 2011
IvoVegter 2796 @garymeyerza Ogilvy would have crossed a line if their apology was part of the plan. Cell C (and Nokia) did cross it. http://bit.ly/hjwPNa 12:06, 01 Mar 2011
Free082SMS 2193 Cell C secures more 3G spectrum http://bit.ly/f67mbv 10:17, 02 Mar 2011
Anatinus 2113 I’m about as unhappy with MTN as I was with Cell C. I expected better than this endless battle with bad signals. 18:40, 27 Feb 2011
Rubyletters 1167 Can anyone tell me which cell c stores still have those litte sticks of theirs in stock? 10:55, 26 Feb 2011

MTN

From Followers Tweet Date
busrep 26562 MTN Zambia in $150 mln expansion http://bit.ly/i9mrtE 16:30, 01 Mar 2011
Slikour 12197 RT @Platinum_touch: lmao RT @vhofo: lol ths is epic RT @Slikour: RT @Platinum_touch: @Slikour thats ur voice on MTN’s advert? "Mawungaka Rica, Phumelinini" lol 09:38, 01 Mar 2011
gussilber 4312 @blackburnmike Yes, it’s their roaming agreement…very confusing when you first see MTN popping up as the ISP. 22:48, 02 Mar 2011
Henre 4022 Isn’t it ironic how MTN uses Range Rover to illustrate how you can check your bundle balance on the go? Least fuel economic car ever! 13:40, 27 Feb 2011
TechCentral 3208 TechCentral latest, Vodacom, MTN say no to retail price cuts – http://bit.ly/gSXiU2 18:07, 28 Feb 2011
mybroadband 3135 MyBB isn’t down, though there seems to be network problems with MTN NS. Our host is unsure whether it’s DNS or the network. 09:51, 01 Mar 2011
comradesipho 2883 #Shell Network coverage is bad. "Live coverage" is subject to the grace of MTN. 14:00, 03 Mar 2011
innov8ive 2536 #MobiNews | Vodacom & MTN roll out Internet on TV http://bit.ly/eOo6gX … um a device with an RCA cable..o-0…doh! 13:53, 03 Mar 2011
Brand_SA 2413 MTN, German agency to tackle e-waste http://ow.ly/45nTY 12:30, 01 Mar 2011
NomaTQ 2351 Dear friends on MTN. If u enter the Win a Trip to watch Man U competition. Please liet me be one of the 5 friends you take along. Thank you 20:50, 26 Feb 2011

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